Customising the design of your pet bowl is simple. Just add your pets name in the text box provided while placing your order and we will ensure your pets name is added to your custom bowl. In case you forget to add your pet's name during the ordering process, don't worry! Our dedicated team will reach out to you to confirm the name before finalising the design of your pet bowl.

Each custom product takes 1-3 days to create. Shipping time for our custom products can range from approximately 10-14 business days due to customisation. However, to reduce delivery times, we develop, finish, and customise the product at our overseas warehouse before shipping directly to you.

Our pet bowls are made from high-quality, food-grade stainless steel, making them safe and reliable for your pets. We use durable and non-toxic materials to ensure the longevity and safety of our products.

At Wolfie, we take great care in packaging and shipping our products. However, if you receive a damaged or faulty pet bowl, please contact our customer service team immediately. We will gladly replace the product for you. Refer to our return policy for more information.

Yes, our pet bowls are designed to be dishwasher safe. You can conveniently place them in the dishwasher for easy and thorough cleaning. This ensures that your pet's bowl remains hygienic and ready for their next meal.

Due to the custom nature of our pet bowls, we regret to inform you that we are unable to offer returns. Each bowl is uniquely crafted according to your specifications, making it impossible for us to resell or reuse customised products.

We understand the importance of ensuring your satisfaction with your purchase. Therefore, we encourage you to review your customisation details carefully before placing your order to ensure accuracy.